Privacy Policy

Last updated: [DATE]

This policy explains how Invint (Johannesburg), working in partnership with Holistic Energy (Cape Town), collects and uses your personal information across this website, the EnergyMapper product, and our consulting engagements. We process personal information in accordance with South Africa’s Protection of Personal Information Act, 2013 (POPIA).

Who is responsible for your information

The responsible party is [INVINT LEGAL ENTITY NAME], [registration number if applicable], [registered address]. Our Information Officer can be reached at brian@invint.co.za.

What we collect

• Contact details you give us — name, email address, city, and the content of your message via our contact form.
• Account details if you register for EnergyMapper — email and authentication data.
• Site / energy data you choose to provide for benchmarking and analysis.
• Technical data such as IP address and basic usage/diagnostic logs.

Why we collect it

To respond to your enquiry, provide and operate EnergyMapper, deliver consulting services you request, secure your account, and meet our legal obligations. We rely on your consent and/or the performance of our agreement with you as the lawful basis for processing.

Who we share it with

We do not sell your personal information. We use trusted third-party processors only to run the service, including [Web3Forms (contact-form delivery)], [SendGrid (transactional email)], [Microsoft Azure (hosting)], and [Google Maps]. Each processes data on our instructions. Confirm this list reflects the services actually in use.

Storage, security and retention

Your information is stored on [region/hosting] and protected with appropriate technical and organisational measures. We keep it only as long as necessary for the purposes above, or as required by law — [state retention periods].

Your rights under POPIA

You may request access to, correction of, or deletion of your personal information, object to processing, and withdraw consent at any time. To exercise these rights, contact our Information Officer at brian@invint.co.za. You also have the right to lodge a complaint with the Information Regulator (South Africa).

Cookies

[Describe any cookies/local storage used — e.g. authentication session and preferences — and how to manage them. EnergyMapper uses a session cookie and browser localStorage for app state.]

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the latest version. Questions? Email brian@invint.co.za.